Ovolo Building Consultancy is committed to the health and safety of all our customers and employees. To help fight against the spread of the coronavirus, we are taking the following actions.
Respecting your health and the health of others
Our work revolves around inspecting homes. Inevitably, we encounter homeowners, their family and friends and other members of the public on a daily basis. We are mindful of concerns regarding Covid-19 and would like to reassure you that we are committed to the health and safety of everyone we encounter.
What precautions have we implemented?
Normally we are an office-based company within a shared office complex. In the current environment and until further notice, we will be working from home with all meetings held by video conferencing. This means there is absolutely no risk of virus spread within our organisation.
Subject to availability, all our surveyors carry hand sanitisers and hand wipes which will be used immediately prior to entry to your property and at regular intervals during the inspection. In order to complete our surveys thoroughly, inevitably surfaces must be handled. Where practical, all such surfaces will be wiped down after testing, for example, window and door furniture, taps, flush handles, etc.
No physical contact
We currently have a ‘no hand shake’ policy. A greeting with a smile is given however!
Employee self isolation
In the event that a member of our team displays symptoms of Covid-19 as described in the latest advice provided by the NHS, they will self-isolate. In the event that an appointment has been made to inspect a property, and prior to the inspection, the surveyor displays potential Covid-19 symptoms, we will cancel the appointment. In such circumstances, a delay in the process is likely to arise.
Rescheduling for customers self isolating
If you are currently self-isolating – as you or a member of your household are symptomatic (fever and/or persistant cough) or have had contact with someone who is – then, for the safety of our surveyors, we will not be able to inspect your residence. Please make our office staff aware of this and we will rearrange your appointment.